Returns

Cancelations
Customers may cancel their online order at any time for stock line products. Orders for non-stock items can only be cancelled after consultation/agreement with Mitchell Fox & Co Ltd Internet Sales. In either case the customer is requested to contact Mitchell Fox & Co Ltd Internet Sales.

Tel: 0113 2461000 sales@mitchellfox.co.uk
If customers wish to cancel their order after the goods have been despatched, the goods can be returned at the customer’s own expense.
Returns
Return of goods must be within 30 days after the date of the delivery/advice note. To enable us to issue credit for returned goods, the goods must be in their original condition & packaging in order that they are fit for resale. If the packaging is damaged in any way the credit may incur a handling charge. Returned goods must be adequately packed and sent freight prepaid to:
Mitchell Fox & Co Ltd
9 Whitehouse Street
Leeds
LS10 1AD

If it is more convenient to return goods via a Mitchell Fox & Co Ltd branch office this can be arranged, but prior contact must be made with Mitchell Fox & Co Ltd Internet Sales Tel: 01132461000 Goods must still be addressed as above. Any returned goods, which are non-catalogue products or items ordered specially for the customers order, can be returned as the above instructions but could incur a handling charge